Our Certifications at Crome Mechanical We’re passionate about providing the Rockford community with the most responsive heating and cooling service around. To ensure our expertise, we’ve completed rigorous training to receive the industry certifications you see below. Discover more about our certifications here and give us a buzz at 616-200-7264 to speak with a team member. Dave Lennox Premier Dealer™ In order to become a Dave Lennox Premier Dealer™, Crome Mechanical in Rockford was trained and is continually independently evaluated to ensure we give an unmatched level of customer service. We’ve partnered with Lennox®, a leading company in home comfort, to carry some of the best HVAC products in the industry. We maintain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program asks customers to provide honest feedback and ratings on the quality of our service and keeps us accountable for performing high quality work and customer service at all times. Better Business Bureau Crome Mechanical is a member of the Better Business Bureau, meaning we respect ethical business practices and disclose trustworthy information with our customers. We have a solid rating and are proud to be part of this organization.